GE Home Security System FTP 1000 User Manual

FTP-1000 Touchpad/Display  
Installation Manual  
A
B
Stay  
2
5
8
0
3
6
1
4
7
Away  
Disarm  
9
C
Quick  
#
D
Exit  
*
 
1
Preface  
This is the GE FTP-1000 Installation Manual for model 600-1020. This document includes an overview of the  
product and detailed instructions explaining:  
how to install the touchpad; and  
how to program the touchpad.  
There is also information describing how to contact technical support if you have questions or concerns.  
To use this document effectively, you should have the following minimum qualifications:  
a basic knowledge of security systems and components; and  
a basic knowledge of electrical wiring and low-voltage electrical connections.  
Read these instructions and all ancillary documentation entirely before installing or operating this product.  
The most current versions of this and related documentation may be found on our website. Refer to Online  
publication library on page 9 for instructions on accessing our online publication library.  
Note:  
A qualified service person, complying with all applicable codes, should perform all required hardware installation.  
Conventions used in this document  
The following conventions are used in this document:  
Bold  
Menu items and buttons.  
Italic  
Emphasis of an instruction or point; special terms.  
File names, path names, windows, panes, tabs, fields, variables, and other GUI elements.  
Titles of books and various documents.  
Blue italic  
(Electronic version.) Hyperlinks to cross-references, related topics, and URL addresses.  
Text that displays on the computer screen.  
Monospace  
Programming or coding sequences.  
Safety terms and symbols  
These terms may appear in this manual:  
CAUTION:  
Cautions identify conditions or practices that may result in damage to the equipment or other property.  
WARNING: Warnings identify conditions or practices that could result in equipment damage or serious personal injury.  
 
2
FTP-1000  
Installation Manual  
Product overview  
The FTP-1000 lets you control the operation of compatible security systems (see Table 4 on page 10).  
The large display provides easy to read messages to indicate the current status of the system. The touchpad  
includes police, fire, and auxiliary panic buttons that can be activated anytime. A built-in speaker provides  
alarm, status, and button-press sounds. A swing-down door reveals a label with basic system operating  
commands. The door can be removed by simply opening it past its stop point. The door can also be reattached  
later if desired.  
Tools and equipment needed  
4-conductor, 22- or 18-gauge wire  
Screwdriver  
#6 screws and anchors (included)  
Panhead screws for gang box installation  
Saw or utility knife for cutting wallboard  
 
3
Installation  
Use the following instructions to install and wire your touchpad.  
Guidelines  
Mount the touchpad in an environmentally controlled area (32 to 120°F or 0 to 49°C).  
When mounting the touchpad, allow at least 3 inches below it for the swing-down cover.  
Do not exceed the maximum available power. See the panel installation instructions for maximum  
available power.  
Table 1 describes the power used by the touchpad.  
Table 2 describes the maximum wire lengths allowed between the touchpad and the panel.  
Table 1. Touchpad power usage  
Current (mA)  
Conditions  
75  
Maximum alarm current with the buzzer sounding and the  
touchpad illuminated from a button press  
50  
12  
Typical operation  
Power saving mode (no panel AC power)  
Table 2. Maximum touchpad wire lengths  
Wire gauge (unshielded or shielded)  
Max touchpad wire length between touchpad and panel  
18  
22  
750 feet  
300 feet  
Mounting plate installation  
To install the mounting plate, do the following:  
1. Separate the mounting plate from the touchpad by first loosening the screw, then lift the touchpad  
away from the mounting plate (see Figure 1).  
Figure 1. Mounting plate screw  
Mounting plate screw  
 
     
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FTP-1000  
Installation Manual  
2. For wall mounting, place the mounting plate on the wall and mark the mounting holes (see Figure 2).  
Be sure to leave a 3-inch clearance below for the touchpad door to open.  
Figure 2. Mounting hole locations  
3. Insert anchors into the wall at the marked locations where studs are not present.  
4. Align the mounting plate holes with the wall or gang box screw holes and secure the back plate using  
the screws provided.  
Note:  
Do not overtighten screws or the mounting plate may bind and prevent the touchpad from mounting properly.  
5. For wall-mount installations, cut a hole in the wall behind the mounting plate to pull the wiring cable  
through.  
Wiring the touchpad to the panel  
To wire the touchpad to the panel, do the following:  
1. Remove panel AC and backup battery power.  
2. Run a 4-conductor, 18- to 22-gauge wire from the panel to the touchpad location (see Table 2 on  
page 3).  
3. Connect the touchpad +12V, Bus A, Bus B, and GND terminals to the matching panel terminals  
Note:  
The wiring should extend from the right side of the connector.  
 
 
5
Figure 3. Touchpad wiring connections  
GND  
Bus B  
Bus A  
+12V  
Attaching the touchpad to the mounting plate  
Align the tabs at the top of the mounting plate with the slots on the touchpad and swing the touchpad bottom  
toward the mounting plate. Gently tighten the screw into the bottom of the touchpad.  
Power-up and bus communication  
After making all wiring connections from the touchpad to the panel, you are ready to power up the panel and  
verify correct communication between the touchpad and the panel. Upon power-up, the panel scans the bus for  
connected devices and automatically learns the unit number of each bus device.  
Note:  
If you plan to install systems with no alphanumeric touchpads, we recommend that you keep an alphanumeric  
touchpad with you, specifically for installer programming. This touchpad can be quickly connected and disconnected  
from the header pins on the lower-left portion of the panel, just above the terminal strip.  
To power up the panel and verify bus communication:  
1. Verify that all wiring between the panel and touchpad is correct.  
2. Connect the panel battery and plug in the panel transformer. The touchpad should display BUS SCAN,  
then show a time display with the PRESS STATUSprompt in the upper-left corner.  
Note:  
If the touchpad does not power up (show any display) or respond as described above, unplug the panel AC  
transformer and disconnect the backup battery. See Troubleshooting on page 9 for more information.  
 
 
6
FTP-1000  
Installation Manual  
Testing  
Use the following procedures to test the touchpad for display function, button function, and system operation.  
Test touchpad display function  
Press and hold the 4, 5, and 6 buttons together for about three seconds, then release them.  
The touchpad cycles though all text messages, then returns to the time display.  
Test button function  
To test the button functions, do the following:  
1. Press and hold the 7, 8, and 9 buttons together for about three seconds, then release them. The display  
should go blank.  
2. Press each touchpad button to display a different string of letters or numbers for each button. For  
example, 11111111111, AAAAAAAAAAA, etc. Pressing * displays Es and pressing # displays Fs. After  
about 15 seconds of no touchpad activity, the touchpad returns to the time display.  
Test system operation  
Testing the system operation requires you to perform some standard operations to ensure that they work  
properly.  
CAUTION:  
Contact the central monitoring station before activating alarms, to avoid dispatching local police and fire  
departments  
To test the system’s operation, do the following:  
Arm/disarm the system, activate the touchpad panics, bypass sensors, and turn chime on/off to verify correct  
operation.  
Note:  
You must enable the touchpad panic buttons in order to activate them. Please see the panel installation instructions for  
more information.  
Refer to the panel’s user manual for complete system operating instructions and user programming procedures.  
 
7
Adjusting display brightness  
You can adjust the background lighting (provided by yellow LEDs) of each touchpad individually to help  
compensate for lighting conditions at the touchpad location. The brightness adjustment lightens or darkens the  
display background and button lighting.  
Adjust display background brightness  
To adjust display background brightness, do the following:  
1. Enter user programming mode by pressing 9 + system master code. The display shows SYSTEM MENU,  
then TIME - dATE.  
2. Press A or B until the display shows OPTIONS, then press #. The display shows dOWnLd ON.  
3. Press A or B until the display shows BRIgHT 2 (default setting).  
4. Enter a setting from 0 (LEDs off) to 3 (brightest), then press #. The display shows the new setting.  
5. Exit user programming by pressing:  
* + 4 + # for Concord Express panels,  
or * + 00 + # for Concord panels.  
 
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FTP-1000  
Installation Manual  
Changing chime and trouble beep tones  
The frequency (pitch) of chime and trouble beep tones from each touchpad can be adjusted to a more desirable  
or distinct tone, and to compensate for hearing impaired persons.  
Note:  
Chime and trouble beep tones sound (using the default frequency) during, or within 15 seconds of any button activity at  
that specific touchpad.  
Change status tone pitch  
To change the status tone pitch, do the following:  
1. Press and hold the * and 0 buttons together until you hear a steady tone, then release the buttons.  
2. Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch.  
3. Release the button when the desired pitch is heard. After about 15 seconds of no touchpad activity, the  
steady tone stops sounding.  
 
9
Troubleshooting  
The following describes what to do if the touchpad does not operate correctly.  
• The touchpad doesnt power up (no display and no beeps when buttons are pressed).  
1. Check for correct wiring connections at touchpad and panel terminals.  
2. Make sure that the panel battery is connected correctly and that the panel transformer is plugged in.  
3. Make sure panel transformer is not plugged into an electrical outlet controlled by a switch. Relocate  
the transformer to an unswitched outlet location, if necessary.  
• The touchpad display appears blank, but beeps sound when I press buttons.  
Check for correct bus wiring connections (green and white wires) at touchpad and panel terminals.  
Contacting technical support  
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and  
any other documentation provided. If you still have questions, you may contact technical support during  
normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time).  
Table 3. Sales and support contact information  
Sales  
Technical support  
Phone:  
Toll-free: 888.GESECURity (888.437.3287 in the US, including Alaska and Hawaii; Puerto Rico; Canada).  
Outside the toll-free area: 503.885.5700.  
E-mail  
Fax  
800.483.2495  
541.752.9096 (available 24 hours a day)  
Note:  
Be ready at the equipment before calling for technical support.  
Online publication library  
Another great resource for assistance with your GE Security products is our online publication library,  
available to all of our customers on our website. To access our publication library, go to our website at the  
following location:  
In the Tools area at the top, click the Publication Library link. After you register and log on, you may search  
1
through our online library for the documentation you need.  
1. Many GE Security documents are provided as PDFs (portable document format). To read these documents, you will need  
Adobe Acrobat Reader, which can be downloaded free from Adobe’s website at www.adobe.com.  
 
   
10  
FTP-1000  
Installation Manual  
Appendix A Specifications and notices  
Table 4. Specifications  
Specification  
Rating  
Compatibility  
Concord, Concord Express, Concord Ultra, Concord 4  
12 VDC nominal, 75 mA  
Power requirements  
Temperature range  
32 to 120°F (0 to 49°C) Operating  
-30 to 140°F (-34 to 60°C) Storage  
Maximum humidity  
Dimensions  
85% relative, noncondensing  
5 in. x 4.50 in. x 0.75 in. (L x W x D)  
UL/cUL listings  
UL (985, 1023, 1610)  
cUL (C1023 - 1974, S545 - M89)  
For cUL listed applications, the unit shall be installed in accordance with  
Part 1 of the Canadian Electrical Code.  
Note:  
See specific panel installation instructions for complete UL installation requirements for the system you are installing.  
Radio interferance information to the user  
If this equipment causes harmful interferance to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the interferance by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the affected equipment and the panel receiver to separate outlets, on different branch circuits.  
Consult the dealer or an experienced radio/TV technician help.  
 
 

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